| Customer question | Recommended product for review | Key points to note in the display table |
|---|---|---|
| “I want to use it in 6kg units” | American Solution Light | 6kg · particle/activated carbon option |
| “Can I choose the particle size in unscented?” | Dustmon Bentonite | Unscented 7kg · 4 particle sizes |
| “Is there a product that mixes cassava and bentonite?” | Sand Revolution V | cassava+bentonite·6kg |
| “Looking for 1.5mm tofu sand” | Dubu Kong Kong | 2.8kg·Original/Charcoal |
| “I want to see a 9kg unscented product” | Canadian Sand Extra Care | Canadian bentonite·Unscented 9kg |
These are suggestions based on each product’s official composition, and the actual options for stocking or supply should be confirmed during consultation.[1][2][3][4][5]
Display by brand, consult by question
Even if you display products together by brand, write the material, particle size, scent, and weight in a consistent order in the guide notes. Customers can quickly find what they want, and staff can suggest the next comparison without memorizing every brand. Giving measurable specs first makes the consultation more concrete than absolute statements like “completely dust-free.”
Info to get when recommending a new product
- The exact option of the product currently used
- Reason for switching: material, particle, or packaging
- Preference for scented/unscented and past usage experience
- Total weight being purchased at once and storage space
If the customer isn’t familiar with the product they’re using, get a photo of the packaging for confirmation. It helps decide whether to suggest different particle sizes from the same brand or a product with a different material. Organizing so that the customer’s questions don’t overlap with the product’s role can reduce just adding similar items.
Match the product codes and guide table as well
GS1 describes GTIN as the number used to identify trade items in the supply chain, such as for ordering and pricing.[6] In stores, it’s a good idea to match the product codes, per-bag weight, and bundle quantities of the options you actually receive with the product info table. For the product examples in this text, check with supplier materials instead of attaching random barcodes.
Do we need to list all five products?
You can start by selecting the roles you need according to your store’s customers and space. If you already have enough tofu sand setups, you can adjust by complementing the selection with bentonite particles. When consulting about listing, sharing your sales channels, desired products/options, and expected order units will help check specific supply conditions.
Frequently asked questions before purchase
Do we need to prepare all five products in the store?
Just prioritize based on the conditions customers ask about most. Start by putting together representative products based on recurring questions in consultations, like unscented, particle type, material, or per-bag weight.
What do we need to recommend the same product even if different employees are handling it?
A single-page guide that organizes brand, line, options, weight, and recommendation situations is useful. Include product photos and official detail page links to help distinguish products with similar names.
Reference Document
- AROPET — American Solution Light
- AROPET — Dustmon bentonite
- AROPET — Sand Revolution V
- AROPET — Dubu Kong Kong
- AROPET — Canadian Sand
- GS1 — What is the Global Trade Item Number?
Product info checked: September 15, 2026. When purchasing, check the latest detailed description and packaging labeling for the chosen option.
